Future online services

We are making it easier to deal with us by moving more of our services online. We’re taking a phased approach to the development of our Online Services to ensure a smooth transition to this new way of doing business. A range of services will become available online in the future.

Recent releases, current development and immediate priorities will be reflected and updated in our development roadmap below.

Roadmap - future development priorities

Debt agreement release

We have largely completed development to enable submission of debt agreement forms via our online and B2G webservice channels.  Further development to improve our service delivery is scheduled to be completed later this year.

Target milestones

Date Milestone
May 2017 Remaining debt agreement form lodgement via the B2G channel to our production environment.
September 2017 Internal debt agreement form workflow enhancements to support our online services suite

Previous releases

2017 releases

In 2017 we released:

  • Remaining debt agreement form lodgement via the B2G channel to our Discovery environment. Our B2G clients use this environment as they test and work to integrate with our services.
  • Enhanced Online Services dashboard functionality for:
    • insolvency practitioners and creditors, providing access to status and summary information about insolvency records under administration
    • creditors, providing a new and efficient way of completing and returning claim and votes for debt agreements to us.

2016 releases

In 2016 we released:

  • Debt Agreement Proposal (DAP) lodgement as a B2G webservice. This interface is of interest to those parties performing a high volume of DAP lodgements. Find out more about B2G system integration.
  • Debt agreement form lodgement via the online channel. This allowed debt agreement practitioners and creditors to complete and submit information to us. Includes debt agreement proposal, variation proposal, termination proposal, completion and six month arrears default notification forms.
  • Applications for Official Receiver Notices via the online channel. This delivered more effective and efficient services by minimising the time between the receipt of the application and issuing of the requested notice.

2015 releases

In 2015 we released:

  • NPII Search via the B2G channel. This interface is of interest to those parties performing a high volume of NPII searches. Find out more about B2G system integration.
  • AER Online for trustees and administrators, streamlining the submission of Annual Estate Returns.
  • Personal Insolvency Reporting Service (PIRS) as a B2G web service. This redeveloped interface improves the way we transmit information from the NPII to credit reporting bodies.
  • Enhancements to the Bankruptcy Register Search (BRS) online search facility. This allowed regular and high volume online users to register and transact as a credit or pre-pay account holder.

2014 releases

In 2014 we released: