DA Online FAQs

Frequently asked questions (FAQs) about Debt Agreements Online for insolvency practitioners.

Are there any changes to the way I pay for a debt agreement proposal (DAP)?

At present, there are no changes to the way you currently pay for the DAP lodgement fee. Debt agreement administrators that are ‘on-account’ customers will continue to receive an invoice for transactions at a later date.

Debt agreement administrators that are not ‘on-account’ customers will be required to pay via cheque, credit card, or electronic funds transfer before the DAP will be processed. If you have any queries regarding the payment of a DAP lodgement fee, please use the Debt agreements online support form.

How do I know if my form has been successfully lodged?

Upon successful submission of a debt agreement form, you will see a confirmation page advising that your form has been submitted, along with reference number for your form. If you do not see this page, your form may not have been submitted.

How long will it take to process my DAP online?

Once your debt agreement form has been successfully lodged, it will be submitted to AFSA’s debt agreement team. We will review your submission within 1–5 business days. If your submission is urgent, please contact us.

What if I can’t finish a form and need to come back to it later? Can I save and edit?

Yes, you can save your form and exit at any time. You will need to make note of the unique Form ID at this stage. If you want to resume the form at a later time, you can do so by entering the Form ID.

Where can I get support for Debt agreements online if I need it?

If you have an enquiry about, or need support regarding the submission of debt agreement forms online, please submit the Debt agreements online support form.